Program Coordinator (Adults Supports)

OUR MISSION: People with intellectual disabilities have the opportunity to participate in all elements of living in the community.

Permanent, Full-Time (1 current vacancy)
Posting Date: April 16, 2026
Department: Administration

At Community Living St. Catharines, we are committed to building an inclusive workplace powered by exceptional people. We are currently seeking a Program Coordinator to provide administrative assistance to the Adult Supports team. This role is ideal for a highly organized, service‑oriented professional who enjoys working behind the scenes to keep programs running smoothly and wants their work to make a real difference.

Administrative & Program Support

  • Provide comprehensive administrative support to the Adult Supports Director, Manager, Supervisors, and Programs
  • Prepare, design, and manage documents, reports, and presentations
  • Coordinate meetings and transcribe minutes as required
  • Maintain organized filing systems and participate in document archiving

Data & Systems Administration

  • Act as the Administrator for the AIMS database for Adult Supports
    • Manage client file numbers, data entry, revisions, and troubleshooting
    • Produce reports, labels, and ad‑hoc data requests
  • Assist with data collection, statistical reporting, and attendance tracking

Intake & Funding Coordination

  • Coordinate intake for Adult Supports Programs
  • Receive, review, and confirm intake information from external sources
  • Maintain accurate intake and discharge records
  • Provide oversight and coordination of Passport funding processes

Purchasing, Equipment & Logistics

  • Coordinate centralized purchases for programs, including health & safety and support equipment
  • Research products, obtain quotes, and maintain inventory records
  • Coordinate documentation for medical and assistive equipment with suppliers

Cross‑Functional & Backup Support

  • Provide backup coverage for the Administration Team:
    • Administrative Assistant, responding to in person/on-line inquiries and directing callers and visitors
    • Purchasing & Maintenance Coordinator, assisting with work orders and property requests
  • Participate in meetings, special projects, and continuous improvement initiatives

Compliance & Workplace Standards

  • Ensure all work aligns with Ministry requirements, legislation, and agency policies
  • Maintain confidentiality at all times
  • Participate in health and safety initiatives to support a safe workplace

Required Qualifications

  • Advanced proficiency in MS Office / Windows/Canva and related computer programs
  • Experience navigating and managing data within AIMS (or comparable systems)
  • 1–2 years of administrative experience in a fast‑paced unionized environment
  • Exceptional organizational, communication, and customer service skills
  • Strong prioritization and problem‑solving abilities
  • Experience maintaining accurate, up‑to‑date electronic and paper filing systems
  • Ability to handle confidential information with discretion

Additional Requirements

  • Valid Ontario driver’s license
  • Minimum $1 million liability insurance (use of own vehicle required)
  • Flexibility to work occasional evenings when required

Work Schedule

Hours: 40 hours/week, Monday–Friday, 9:00am–5:00pm (in‑office)

Start Date: To be arranged

Compensation & Benefits

    • Starting rate: $28.25-$29.25
    • Comprehensive employer paid Health & Dental benefits & pension

Application Deadline - 4:00 PM, Monday, April 27, 2026

Why Join Us?

  • Meaningful work that positively impacts people in your community
  • Stable, full‑time position with consistent hours
  • Collaborative, mission‑driven workplace
  • Opportunity to develop expertise across systems and program operations

Community Living St. Catharines is an equal opportunity employer committed to providing a barrier free hiring process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available throughout the recruitment process upon request.
To request an accommodation or alternate format, contact Human Resources at 905 688 5222 ext. 276, by email, or via TTY at 905 688 5222.

Apply Now